323: He Advises Fortune 1000 Companies: Why Your AI Rollout Isn't Producing Results | Dr. Soren Kaplan
Dr. Soren Kaplan, organizational psychologist, innovation expert, and Wall Street Journal bestselling author, shares why so many AI rollouts fail to produce meaningful business results. In this episode, host Damon Lembi and Soren explore why successful AI adoption starts with people, not technology, and how leaders can turn experimentation into real organizational impact. Drawing from his work with more than 30 Fortune 1000 companies, Soren explains how experiential intelligence, strategic judgment, and learning through real work can help leaders build the capabilities AI is quietly eroding.
Read the full breakdown of Dr. Soren Kaplan’s episode on Learnit.
Key Leadership Lessons from Dr. Soren Kaplan’s Journey:
AI Adoption Fails When It Starts With Technology – Learn why fractured pilots and disconnected experiments rarely scale without leadership alignment, clear business problems, and real behavior change.
Experiential Intelligence Is Becoming a Competitive Advantage – Discover how leaders can use accumulated experience, pattern recognition, and judgment to make better decisions in an AI-driven workplace.
Be Intentional About What You Hand Off to AI – Understand why over-delegating thinking to AI can weaken strategic skills—and how leaders can preserve the abilities that matter most.
Connect with Jeff Wickersham:
Dr. Soren Kaplan helps leaders make sense of disruption and turn it into practical action. Over three decades, he has worked with organizations including Disney, JPMorganChase, PepsiCo, Colgate, Visa, Medtronic, Nucor, and Ascension, and he leads executive education programs at USC’s Center for Effective Organizations. Soren has written multiple award-winning books, contributes to Harvard Business Review, Inc. Magazine, and Psychology Today, and has built AI-powered businesses including SmartCoach365.com. Thinkers50 and Business Insider have recognized him as one of the world’s leading management thinkers and consultants.
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